Changing the way we provide mental healthcare can change the way society treats mental illness.


WellBridge Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.  WellBridge Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

WellBridge Healthcare:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
      • Information written in other languages

If you need these services, contact your local WellBridge Hospital Patient Advocate/Grievance Coordinator.

If you believe that WellBridge Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with the Patient Advocate/Grievance Coordinator:

Greater Dallas: 4301 Mapleshade Lane, Plano, TX 75093, 972-596-5445 (Phone), 7-1-1 or 1-800-735-2989 (TTY/State Relay Number), 972-596-2332 (Fax), (Email).

Fort Worth:  6200 Overton Ridge Blvd, Fort Worth, TX, 76132, 817-874-9217 (Phone), 7-1-1 or 1-800-735-2989 (TTY/State Relay Number), 682-841-1246 (Fax), (Email).

San Marcos:  1106 N IH 35, San Marcos, TX 78666, 512-353-0194 (Phone), or 1-800-735-2989 (TTY/State Relay Number), 512-667-7840 (Fax), (Email).

You can file a grievance in person or by mail, fax, or email.  If you need help filing a grievance the Patient Advocate/Grievance Coordinator or the facility’s Administrator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:


U.S. Department of Health and Human Services

200 Independence Avenue, SW

Room 509F, HHH Building

Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)


Complaint forms are available at

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